Mercier Consultancy MD is looking for a Hungarian Speaking Travel Support Advisor to join our expanding team in Sofia, Bulgaria. This role offers a fantastic chance to work in an international environment providing top-quality travel support to Hungarian‑speaking clients. Benefit from a supportive workplace culture and a paid relocation package to facilitate your move to Sofia.
Key Responsibilities
- Provide comprehensive travel assistance to Hungarian‑speaking customers through various communication channels including phone, email, and chat
- Handle travel bookings, cancellations, and itinerary changes efficiently to enhance client satisfaction
- Offer customized advice and recommendations tailored to customer preferences and travel needs
- Resolve customer queries and issues promptly and professionally
- Maintain accurate documentation of customer interactions and bookings
- Stay abreast of travel industry updates an...