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🥝 Hybrid IT Service Desk Analyst - Avaya & Windows Support

Cigna Health and Life Insurance Company | kuala lumpur, Malaysia | Posted June 28, 2026

Job Description

Cigna Health and Life Insurance Company seeks a Technical Customer Support Analyst in Kuala Lumpur. The successful candidate will provide operational support, responding to end-user technical needs, and managing incidents via the IT Service Desk.

The role requires strong communication skills, a customer-oriented approach, and at least two years of IT support experience. This hybrid position involves shift work ensuring high-quality service delivery.

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