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🥝 Hybrid Mid-Market CX Manager: Executive Advisory

Navex | london, United-Kingdom | Posted June 14, 2026

Job Description

Navex is seeking a Mid-Market Customer Experience Manager (CXM) to deliver personalized experiences for important mid-market customers. This hybrid role involves managing a portfolio of accounts and acting as a trusted advisor to executive stakeholders.

The ideal candidate has 5+ years in Customer Success or Account Management, with expertise in data-driven customer experience and executive communication.

The starting pay is £55,000 with a 5% MBO, emphasizing growth, impact, and a supportive culture.

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