Join IBM as a Customer Success Engineer specializing in AI solutions in Alberta, Canada. Focus on technical solution design and client engagement to maximize product use and impact.
In this hybrid position, you will partner with clients to deliver tailored solutions and demonstrate IBM’s value through technical proof points. Your role involves developing success plans to ensure effective product adoption and addressing client challenges. Creating measurable business outcomes will be a key focus as you guide clients through their digital transformation journey.
Key Responsibilities:
• Create and deliver technical proof points to clients
• Activate product entitlements by conducting workshops
• Develop detailed success plans outlining road-maps and outcomes
• Identify and address client challenges in technology adoption
• Lead client engagement initiatives for expanded product usage
Requirements:
• Associate’s Degree required; Bachelor’s preferred
• Proficie...