Parts Advisor
Hours: Monday to Friday
Salary: £30,000 – £33,000 per annum (dependent on experience)
Job Purpose
To provide an efficient, accurate, and professional parts service to the workshop and retail customers, ensuring correct parts identification, timely supply, and excellent customer service at all times.
Key Responsibilities
- Identify, source, and supply vehicle parts accurately using manufacturer and aftermarket systems
- Serve workshop technicians and external customers promptly and professionally
- Process parts orders, returns, credits, and invoices
- Maintain accurate stock control, including goods in/out and stock checks
- Liaise with suppliers and manufacturers to ensure availability and competitive pricing
- Upsell accessories and additional parts where appropriate
- Ensure parts department standards, housekeeping, and health & safety requirements are met