Responsibilities

• Customer Interaction: Serving as the primary point of contact for customers, providing assistance and information.
• Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.
• Communication: Communicating effectively with customers.
• Relationship Building: Building strong relationships with customers.
• Provide accurate product/service information.
• Resolve issues professionally and efficiently.
• Learn and understand company operations across departments.
• Support senior managers in day-to-day tasks and strategic planning.

Requirements

• Malaysian citizen or Permanent Resident.
• Excellent communication and interpersonal skills.
• Positive attitude with strong self-motivation.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to work both independently and as part of a...