Job Description
Join Levitate's Customer Success team as an Implementation Specialist, bridging sales and service to ensure smooth onboarding for clients. Drive client success with your technical skills and proactive approach to implementations.
Levitate seeks an Implementation Specialist who excels at guiding clients through their onboarding experience. This position requires a tech-savvy candidate who is organized and possesses excellent communication skills. You will lead implementation calls, troubleshoot challenges, and document customer interactions to ensure project success.
Key Responsibilities: • Lead implementation calls to guide client setup • Collaborate with Sales and Customer Success teams • Troubleshoot implementation challenges effectively • Accurately document customer interactions in the system • Use AI tools for spreadsheet preparation during onboarding
Requirements: • 1–2 years of customer-facing experience in tech • Strong technical aptitude with tools a...