🌿 Back to all jobs
🥝 Implementation Specialist - Operarions
Alkem Labs | Quezon City, Philippines | Posted May 30, 2026
Job Description
Essential Duties and Responsibilities:
Onboard new doctors, hospitals onto the platform Structured follow-ups to ensure Doctors are on boarded on the platform and using the product Maintain large number of doctor relationships to ensure they stick to platform for long term, prevent doctor churns Ensure seamless experience for doctors and patients on platform with timely resolution of all queries and concerns Doctor backed view on the platform and digital engagement and suggest further improvements Work with all stakeholders (product team, design team, content and marketing team etc.) to ensure best experience for doctors and patients with C2C platform Ensure platform awareness among doctors and offer quick issue resolution Managing doctor/ patient outreach campaigns, conducting demos to doctors and their staff virtually or physi...