ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long‑term success and life‑long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Provides customer support through different communication channels (phone, email, chat).
• Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
• Collaborates with colleagues and different departments to resolve complex issues.
• Maintains accurate records on customer interactions, transaction, feedback, etc.

Qualifications

• At least 6 m...