Payroll Operations Manager

Experience: 6-8 years

Location: Madurai

Role Overview

• Responsible for managing payroll delivery across a defined cluster of countries in a region, ensuring smooth end-to-end operations.
• Reviews business processes continuously and drives improvement toward superior delivery and highest client satisfaction across all cluster countries.
• Manages a team of country managers / leads with a robust governance and reporting framework to ensure exceptions are addressed effectively.
• Responsible for budget control for the cluster organization.
• Ensures country-specific knowledge within the cluster is captured and maintained in the system of record.
• Drives automation levels within the cluster and reduces manual processing over time.
• Ensure the cluster team develops in-house capability for processing a...