- Contract Type: Permanent / 37.5 hours per week
- Location: Etruria, Stoke ST1 5SY
- Bonus: Quarterly bonus paid after probation if set KPIs are achieved
- Days of Work: Monday to Friday 9am - 5pm and 9:30 - 5:30
As the Indoor Account Manager, your primary responsibility will be to proactively manage an existing customer base of currently around 800 customers, each spending up to £700 per week with DPD. You will build great working relationships with them to help retain their loyalty to our company and develop each account through sales and high level service.
Key Responsibilities
- Contact customers using various methods of communication and in line with a predefined contact matrix
- Develop account plans for each customer to support the Account Manager portfolio revenue/contribution targets
- Maintain and update information via Salesforce and other systems used