Job Description

• Troubleshoot hardware, software, connectivity issues 
• Maintain and update IT asset inventory including PCs, peripherals, and licenses
• Monitor and maintain on-premise server health (CPU, memory, disk, uptime)
• Perform regular backup operations and conduct monthly restore tests
• Support implementation and maintenance of disaster recovery procedures
• Monitor and maintain LAN/WAN network performance, manage firewall rules, antivirus, and endpoint security tools
• Provide support and basic administration for core systems
• Perform basic database queries and data summaries using Microsoft Excel
• Report SLIK to OJK

Job Requirement

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field 
• Minimum 2 years of hands-on experience in an IT support or IT operations role
• Good communication in Englis...