Description

What You’ll Be Doing
● Provide daily hardware and software engineering, support and maintenance, performance monitoring and reporting, solutions design, and consulting for Arrow's Hardware/Software infrastructure Systems.
● Analyze and troubleshoot problems in software, applications, databases, hardware, and COTS applications.
● Provide 2nd level support working directly with IT groups and/or users.
● Interface with vendors, as required, to provide hardware or software repairs.
● Participate in yearly Disaster Recovery tests.

What We Are Looking For

● Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
● Has no discretion to vary from established procedures
● Has no related work experience or has work experience but requires formal training in theories/concepts in own function
● Works under close supervision

What’s In It For You