Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage the technical operations team to ensure high performance and professional growth. Establish clear goals, track progress, and provide regular feedback to team members. Foster a collaborative work environment focused on accountability and continuous improvement. Infrastructure Management: Oversee infrastructure operations, including servers, networks, storage, and cloud environments. Implement best practices for infrastructure performance, scalability, and security. Ensure effective capacity planning, monitoring, and disaster recovery readiness. Operational Excellence: Develop and enforce operational procedures and service-level standards. Collaborate with cross-functional teams to identify and resolve infrastructure bottlenecks. Drive automation initiatives to enhance efficiency and reduce manual intervention. Incident and Problem Management: Manage and prioritize incidents, ensuring timely resolution and roo...