Job Description:

• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.

• Monitor servers, applications, and system performance.

• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.

• Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins).

• Assist with deployment processes, system updates, and backups.

• Document system configurations, procedures, and troubleshooting guides.

• Work closely with the engineering team to improve automation and operational efficiency.

Requirements

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or

related field

• Fresh graduate or up to 1 year of relevant experience

• Basic knowledge of Linux or Windows server environments

• Familiar...