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🥝 Inside Sales Conversion Specialist

Joyce Windows, Sunrooms & Baths | Cleveland, Ohio, United States | Posted May 05, 2026

Job Description

Inside Sales & Appointment Optimization Specialist
Who We Are

Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.



Position Overview

Joyce is seeking a driven Inside Sales Conversion Specialist to maximize the effectiveness of our in-home sales calendar. This role goes beyond basic appointment setting — you will be responsible for confirming appointments, re-engaging hesitant homeowners, and ensuring valuable opportunities do not fall through the cracks.


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