Job Title: Inside Sales Representative
Job Description
The Inside Sales Representative serves as the primary internal contact for a dedicated portfolio of customer accounts, managing approximately $5M in annual business. This role focuses heavily on account management, with the majority of time spent responding to customer email inquiries about parts, orders, and inventory status. The Inside Sales Representative supports the full sales cycle through account management, data analysis, quoting, expediting, and quality assurance, while collaborating closely with cross‑functional teams to ensure a high level of customer satisfaction and account retention.
Responsibilities

+ Respond to high volumes of customer email inquiries regarding order status, inventory availability, and delivery timelines in a timely and professional manner.

+ Access and navigate the ERP system to review inventory levels, stock status, open orders, and incoming shipments to provide accurate...