We are excited to recruit an experienced and dynamic Operational Manager to lead the Intensive Support Team (IST) within Health & Adult Services.

The IST has been developed to provide specialist, responsive support to individuals with a high level of need, who are experiencing multiple disadvantages and co‑occurring wellbeing needs. The cohort is identified through presenting need rather than diagnosis, ensuring a flexible and person‑centred approach to support.

About the Intensive Support Team (IST)

The Intensive Support Team is a countywide innovative service within North Yorkshire Council’s Health & Adult Services, created to provide targeted, specialist support to adults with the most complex and high‑level needs.

The IST operates using a combination of:

• Assertive outreach model, engaging individuals who may struggle to access or sustain support
• Trauma‑Informed Practice, recognising the impact of past experiences on ...