Position Details

What You Will Do

• Investigate, evaluate, negotiate personal lines Accident Benefit claims of moderate to high complexity
• Timely, accurate reserving in line with Corporate protocols and guidelines
• Maintain control over expenses through pro-active handling techniques
• Direct vendor partners as necessary
• Obtain approval from Manager on claims above authority
• Manage claims in litigation, participate in mediations, pre-trials and settlement conferences

What You Have

• Minimum of 2-3 years Accident Benefits claims handling experience
• Well-honed negotiation skills
• Through knowledge of the legislation that governs these benefits (SABS)
• Excellent customer service and interpersonal skills
• Exceptional communication skills both written and oralStrong organizational and time management skills coupled with strong decision-making skills...