Deliver essential customer services at the University of Ottawa as an Intermediate Officer. This position serves as the cornerstone for housing, card services, and student engagement across campus.
As the first contact for students and staff, you will analyze housing needs, oversee applications, and ensure compliance with university policies. Your role is crucial in fostering a supportive and organized environment for students navigating their university experience.
Key Responsibilities:
• Analyze applications for residence eligibility
• Facilitate housing requests and coordinate changes
• Promote meal plans and handle card services
• Validate student identities in occupancy management
• Generate occupancy and performance reports
Requirements:
• Minimum of three years in customer service roles
• Proficient in French and English communication
• Strong skills in policy application and reporting
• Knowledge of FIPPA regulations
• Excellent organizati...