Job Specification

• Possess and display basic skills in the following areas: Technical troubleshooting, Vendor management, Customer service, Communication and Project management.
• Certification of A+/N+, MCP, MCSE and MCITP.
• Understanding and experience with Windows servers 2012 – 2019.
• Knowledge of Disaster Recovery methodologies and best practice.

Responsibilities

• Participate in design discussions with Senior Engineers.
• Assist with escalations from Infrastructure Engineer I.
• Participate in schedule tasks such as daily checklists.
• Participate in on‑call rotation.
• Leadership in design, implementation, and maintenance of enterprise grade monitoring solutions.
• Participate in discussions for applications performance and infrastructure outage incidents to provide monitoring observations and updates.
• Assist in schematically depicting systems architectu...