Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

SCOPE OF WORK/RESPONSIBILITIES

• Act as a Digital Ambassador at branches: Proactively engage walk-ins customers and complete transactions via PRUServices or PruBSN Touch.

• Promote digital awareness at branch by maintaining simple in-branch prompts and explain key benefits

• Deliver end-to-end PRUServices registration support, including step-by-step guidance on registration, password setup, and first-time login.

• Guide customers to complete common self-service journeys (e.g., view policy...