i) Inspects retail outlets in the Shopping Mall and maintains good professional relationships with tenants.

ii) Escalating issues and problems to the Assistant Manager/Manager of Operations when necessary.

iii) To work closely with the Housekeeping department in ensuring the Shopping Mall is kept at tip top condition.

iv) Assists in inspecting the setup and operations of retail outlets in the Shopping Mall to ensure adherence to Tenancy Agreements and statutory requirements.

v) Establishes and maintains good working relationships with Tenants of the Shopping Mall.

vi) Effectively presents information and responds to Tenant’s enquiries in detail.

vii) Handles complaints and any dissatisfaction expressed by Tenants or customers.

viii) Controls the use of corridors in front of shops by tenants.

ix) Manages tenants’ schedules for delivery of goods from the loading bay to their respective outlets.

x) Prepare relevant corre...