🌿 Back to all jobs

🥝 Internal Arbitrator - 12 month FTC(CPT)

Santam Insurance | cape town, South-Africa | Posted June 09, 2026

Job Description

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

INTERNAL ARBITRATOR - 12 month Fixed Term Contract

Santam presents an exciting opportunity for an individual to join our team in the role of Internal Arbitrator based in Cape Town, Western Cape. This person will be responsible for the management of escalated Santam Limited complaints.

The successful candidate will demonstrate ethical behaviour, transparency, fairness and apply TCF (Treating Customers Fairly) principles in making decisions impartially and objectively.

What will you do?

  • Adjudication of short-term insurance disputes between Santam and policyholders or authorised representative of the policyholder in the most amicable way, ensuring a high quality disputes resolution.
  • Recommend the acceptance or rejection of claims taking all aspects pertaining to serv...

Apply for This Position

Submit Application