Responsibilities

• Work as part of a team of hosts who maintain all internal areas to high standards.
• Cooperate with others and work responsibly as an individual to complete given tasks.
• Ensure department meets scheduled requirements and client expectations.
• Act as the visible face of Bluewater and provide guests with the very best level of service, ensuring an enjoyable and memorable visit.
• Ensure Bluewater is safe, secure, clean and tidy at all times.
• Be the professional representative of Bluewater at all times.
• Achieve high levels of customer satisfaction across all areas of service to customers at Bluewater.
• Achieve continuous improvement in the quality and efficiency of our services and customer satisfaction.
• Assist in assessing the success of the development and help improve the strategy for future schemes.
• Comply with health & safety at work regulations, fire regulations...