International Live Chat Customer Service

📍 Location: TP Bali Site (Lippo Mall Kuta)

📅 Onboarding Date: July 6, 2026

About the Role

Join an international customer experience team in Bali as a Live Chat Customer Service Specialist. You will provide high-quality support to customers through live chat and digital channels, ensuring fast, accurate, and friendly service.

Key Responsibilities

• Handle customer inquiries primarily through live chat and email in a professional and timely manner
• Assist customers with hotel services, reservations, and policies
• Provide clear, accurate, and helpful information
• Deliver excellent customer experience with a fast response time and solution-oriented approach
• Maintain a positive and professional tone in all written...