Job Description

• Operations Management: Oversee daily operations of the internet cafe, including managing computer stations, internet connectivity, and software updates.
• Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and maintaining a welcoming environment.
• Staff Supervision: Hire, train, and supervise staff while ensuring adherence to company policies and providing performance feedback.
• Education & Experience: High school diploma or equivalent; prior experience in customer service, IT, or management is preferred.
• Skills: Proficiency in computer systems, network troubleshooting, and basic IT maintenance; strong leadership and communication skills.
• Personal Attributes: Organized, customer-focused, and capable of handling technical and operational challenges effectively.

Attention to Details Written and Verbal Communication Skills

If the posit...