SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around theworld.
Job Description
- Interact with customers via inbound telephone calls to provide information and assistance.
- Assist with processing transactions and reply to inquiries about products and services.
- Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
- Assist the Section Head / Sales team in following up on business prospects.
- Perform any other responsibilities as assigned by your reporting manager / supervisor.
Qualifications
- Diploma or bachelor’s degree in any course from a recognized university / college.
- Good personality, independent, and a good team player.