Internship – E-commerce (KL)

December 16, 2024

Key Responsibilities

• Product Listings: Assist in creating and updating product listings on e-commerce platforms, ensuring accurate product descriptions, images, pricing, and inventory.
• Order Management: Help process orders, manage shipping logistics, and monitor order fulfillment to ensure timely delivery.
• Customer Support: Assist in responding to customer inquiries, addressing product‑related questions, and resolving order issues via email, chat, or phone.
• Marketing & Promotions: Support the creation and execution of digital marketing campaigns, including email marketing, social media promotions, and online advertisements.
• Data Analysis: Assist in tracking key performance indicators (KPIs) like conversion rates, customer behavior, sales trends, and website traffic using tools such as Google Analytics or e-commerce platform dashboards.
• Content Creatio...