Elevate operational standards as the Provincial I&R Operations Manager for Activo, located in Markham, Ontario. Focus on residential services and smart home security management.
This position calls for an experienced professional with over five years of operations management expertise. You will guide field teams in delivering exceptional installation and repair services across Eastern Canada while also fostering an environment of operational excellence. Your strategic oversight will enhance the customer experience and profitability within our network.
Key Responsibilities:
• Manage Eastern Canada I&R and SHS operations comprehensively
• Lead the training and development of Field Service Managers
• Monitor team performance based on dynamic KPIs
• Partner with resource teams for staffing alignment
• Ensure financial accuracy and address performance challenges
Requirements:
• 5+ years in telecommunications operations management
• Strong knowledge of residenti...