Mercier Consultancy MD is seeking an Irish Speaking Support Specialist to join our vibrant team in Sofia, Bulgaria! This role includes paid relocation assistance, offering an excellent opportunity to develop your career while experiencing life in a dynamic new city. You will be responsible for providing excellent support to Irish-speaking customers, ensuring their inquiries are handled efficiently and professionally.

Your Role

As an Irish Speaking Support Specialist, you will manage customer communications through various channels, delivering high-quality service and solutions. Your communication skills and customer-centric approach will help build strong relationships with our Irish clients and contribute to overall customer satisfaction.

Key Responsibilities

• Respond promptly and professionally to customer queries in Irish via phone, email, and chat.
• Assist customers by providing accurate information and resolving issues efficientl...