Description

The IT Service Operations Administrator plays a key role in ensuring the smooth and reliable lifecycle management of PC hardware at the Davidson campus. This position is responsible for coordinating PC refresh communications, tracking device returns, performing factory resets, and maintaining accurate system documentation. The role also supports campus IT health checks and requires strong organizational skills, attention to detail, and strict adherence to standard work procedures. This is an ideal opportunity for a detail-oriented individual who enjoys structured work and supporting a positive user experience.

Skills

Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment

Top Skills Details

Support,Troubleshooting,Windows 10,Windows,Customer service,Hardware,Desktop,Deployment

Additional Skills & Qualifications

• Ability to demonstrate exceptional customer service skills • Abil...