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OVERVIEWThe IT Administrator provides on-site, customer-facing support as the first point of contact, ensuring the effective day-to-day delivery of managed print services in line with contractual agreements while building strong client relationships.
RESPONSIBILITIES Deliver 1st and 2nd line technical support at the customer’s headquarters, with a strong focus on achieving a high rate of remote issue resolution Troubleshoot Lexmark printer-related technical issues and implement effective solutions in line with product and cus...