Description
We are seeking a skilled and service-oriented IT Administrator to provide day-to-day technical support for end users across the organization. This role is responsible for supporting desktops, laptops, mobile devices, software applications, and peripherals while delivering a high level of customer service. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and the ability to provide white glove support to executives and VIP users.

Key Responsibilities

+ Provide day-to-day desktop and end user support for hardware, software, mobile devices, and peripherals.

+ Troubleshoot and resolve issues related to Microsoft Office Suite, Outlook, Microsoft 365, SharePoint, Microsoft Teams, Microsoft Edge, Google Chrome, and Firefox.

+ Install, configure, and support Adobe PDF Reader and Adobe Acrobat Writer.

+ Support and troubleshoot antivirus and endpoint protection tools, including Sen...