Take on a vital role as an Application Support Analyst within Aviso's IT team, focusing on enterprise application management and client service excellence. Engage in systems administration, monitoring, and support in a Business-As-Usual environment.
This position supports the Manager of Technology Application Support by ensuring applications meet operational needs while facilitating vendor interactions. You will play a key role in application access management, oversee ticket queues, and collaborate with cross-functional teams to enhance user experience. Your efforts will contribute to continuous improvement and strategic client partnerships.
Key Responsibilities:
• Facilitate application delivery and manage user support
• Collaborate with vendors and internal IT teams
• Review and test application updates and releases
• Address day-to-day application issues and requests
• Manage configurations and access provisioning
Requirements:
• Diploma in IT or degree i...