IT & Business Analyst

RM3,200 – RM5,000

The IT & Business Analyst provides analytical and technical support to enhance organizational efficiency through system improvement, process automation, and data integration. This role serves as the bridge between business needs and technology solutions, supporting departments such as Marketing, Finance, and People & Culture in optimizing workflows and digital systems. The position contributes to the design, testing, and maintenance of business systems that enable better decision-making and operational performance.

Key responsibilities

1. Systems Management & Support

• Manage, maintain, and support key business systems (CRM, HRIS, Finance tools, and donor management platforms).
• Troubleshoot technical issues and coordinate resolution with vendors and internal teams.
• Support integration between internal systems and digital platforms (e.g., website donation portals, marketing t...