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🥝 IT Business Analyst- Salesforce

Hilti Group | Petaling Jaya, Malaysia | Posted June 18, 2026

Job Description

IT Business Analyst-Salesforce

We are looking for an IT Business Analyst in our Sales and Marketing IT department. In this role, you will contribute towards building the future of Hilti’s territory management with an end-to-end solution on Salesforce CRM. The solution will optimize our sales approach bring a substantial impact to our customer interaction and sales. You will be collaborating closely with business stakeholders, various IT teams, and external partners such as Salesforce to bring out the full potential of the platform’s capabilities. On top, you will address complex requirements and challenges to help Hilti achieve our vision of globalizing and transforming Territory Management across all our global markets.

What You'll do

At Hilti, we build direct customer relationships with our customers by assigning the right salesperson (with the right territory) to the right customer. We do this with a Territory Management tool ...

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