IT Business Services Specialist – Solera

Solera is a global leader in data and software services. The role involves advanced troubleshooting, onboarding, and offboarding, as well as supporting office technology platforms and executives. The ideal candidate will have experience in IT support, effective communication skills, and a proactive and creative approach to problem‑solving.

Requirements

• Support the end‑user community, both in office and remote.
• Provide advanced troubleshooting for software and hardware issues on multiple platforms.
• Onboard and offboard end users.
• Support all Solera entities.
• Support office technology platforms, including wireless and wired networks.
• Provide white‑glove IT support for executives.
• Manage asset lifecycle from procurement to e‑waste.
• Manage endpoints.
• Leverage vendor support wherever possible to offer the best solution quickly.
• Train a...