• Fantastic permanent opportunity
• IT Operational experience
• Strong process mindset

In this role, you will be responsible for leading and overseeing IT Change Management process and operations to ensure technology services are delivered in a standard and consistent manner to meet the business needs.

Key Skills & Responsibilities

• Experience managing end-to-end IT Change processes in complex, mission-critical environments
• Advanced skills in analysing, reporting and presenting change data and insights, with demonstrated ability to inform executive decision-making and drive service improvement.
• Proven experience leading end-to-end change processes in line with ITIL best practices, ensuring compliance, service stability, and minimal business disruption.
• Experience providing direction, guidance and quality assurance across chang...