Overview

The IT Consultant at Roadmap IT Ltd will take full ownership of managing and maintaining our clients’ IT systems and processes, acting as their IT Manager. This is a hands-on, customer-facing role where you will oversee IT strategy, security, and operational continuity, ensuring all systems are reliable, secure, and aligned with business needs.

Key Responsibilities

* IT Policies – Develop and maintain IT policies across client environments, ensuring IT systems reflect the IT policies.

* IT Budget – Oversee and plan budgeting for IT systems, hardware, software, and projects

* Onboarding & Offboarding – Manage end-to-end onboarding and offboarding processes, ensuring secure and efficient setup or removal of access and devices.

* Hardware Lifecycle Review – Monitor and manage the lifecycle of client hardware, from procurement to replacement and decommissioning.

* Business Continuity Plan – Maintain and test business c...