Location: Orchard or Marina View
Contract: until 20th May 2027
Skills - Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
- Strong problem-solving abilities and a proactive approach to customer service.
- Tech-savvy with a genuine interest in digital trends and innovation.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-centric mindset with a passion for helping others.
- Bilingual proficiency may be an advantage in diverse customer environments.
Key Responsibilities Customer Assistance - Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
- Guide customers through self-service options available on digital channels (e.g., mobile banking app, online ban...