Duties and responsibilities: Track and co-ordinate all IT service requests Follow-up and track incidents and control to ensure that incidents are resolved timeously General IT administration Basic Project administration PC maintenance PC updates and upkeep MS Office products Network, hardware & software monitoring and support for both local and remote sites. Desktop support on the company's internal IT systems
Qualifications and experience: Matric certificate and relevant IT Diploma or Certificate (at least A+ and N+ ) Physical ability to do manual labour (install network cables, computers, printers, etc.) Have an ability to interact and communicate on all levels A positive attitude always striving to be the best Enthusiastic team player High level of accuracy Ability to prioritize and good time management #J-18808-Ljbffr