Job Description

• Act as the first point of contact for local system and application issues; perform initial analysis, troubleshooting, and issue resolution.
• Escalate unresolved issues to the Taiwan IT team and coordinate follow-up actions as needed.
• Develop, enhance, and maintain local reporting systems based on business and operational requirements.
• Gather, clarify, and confirm system and reporting requirements from local users.
• Perform basic system testing and validation to ensure solution quality before release.
• Assist in preparing simple system documentation or user guidance when required.
• Perform other duties as assigned by supervisors.

Job Requirements

• Minimum 5 years of relevant working experience in system development, application support, or related roles.
• Possess a Diploma, Bachelor’s Degree, or Master’s Degree in Computer Science, Information Systems, In...