The IT Support Specialist will provide technical assistance, maintain IT systems, and ensure smooth operations across hardware, software, and network environments. The role involves both frontline support and proactive management of IT infrastructure, including business application development and workflow automation. Job Description: Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems. Software Installation & Configuration: Install, update, and configure applications to support business needs. Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals. Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages. User Account Management: Create, update, and manage user accounts, including password resets and access permissions. Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits. D...