Join our client in Winnipeg as an IT Field Technician, where you’ll provide crucial Level 1 support and on-site installations. This hybrid role blends client-facing tasks with technical troubleshooting.
With 2-4 years of hands-on IT support experience, you will thrive in an office and field environment. Key skills include resolving help desk tickets, assisting with network troubleshooting, and ensuring clients receive top-notch support during visits. You'll be instrumental in maintaining IP camera systems and IT equipment for various clients, contributing to their overall satisfaction.
Key Responsibilities:
• Provide Level 1 IT support for hardware and software issues
• Resolve help desk tickets efficiently and effectively
• Perform installations and technical support at client locations
• Set up and configure networking devices and IP systems
• Document work done and communication with clients
Requirements:
• 2-4 years of IT support experience
• Strong un...