Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you.

What

Where

Perform troubleshooting, break-fix, installation, deployment, and relocation of IT hardware

Support desktops, laptops, and printers across various customer environments

Handle project-based and ad-hoc assignments as needed

Keep customers informed on service appointments, progress, and resolution

Deliver professional and responsive support to ensure high customer satisfaction

Escalate complex issues or concerns promptly for resolution

Work closely with dispatchers, team leads, and supervisors to ensure timely job completion

Contribute to a positive and efficient team environment

Inventory & Parts Management

Maintain accurate tracking and handling of all service parts

Ensure proper return of unused or defective parts in original...