What requirements you'll need to be eligible Requirements:
- Diploma/ High Nitec in Computer Engineering, Computer Studies, IT or equivalent.
- At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
- Must be willing and able to work on rotating shifts (day/night).
Interested applicants may send your resume to or contact me via Whatsapp
What you'll be doing on the job IT Helpdesk Engineer Up to $3800
Location: Ubi
Salary: Up to $3500 (Basic) + $300 (Shift Allowance)
Working hours: Shift basis , work 3 days rest 4 days etc
Duration: Perm
Description:
- Be the point of contact for technical matters escalated by the customers, internal and external stakeholders.
- Handle incoming faults in a professional and courteous manner over the telephone and via email.
- Monitor network devices and identify issues such as Availability, Hardware health, Latency...