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🥝 IT Helpdesk Specialist - 1st Line Support

gategroup | madrid, Spain | Posted June 05, 2026

Job Description

gategroup is seeking a motivated IT Service Desk Agent in Madrid, Spain. The role involves providing first-level support for internal users via calls, emails, and chat. Candidates should have a high school diploma and preferably IT-related studies or prior experience in a similar role. Fluent English and German are required, along with good communication skills and teamwork ability. This dynamic position is perfect for individuals keen to enhance user experiences and support operational excellence in the catering industry.
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