IT Helpdesk Support Executive

Our client is currently hiring for the position of IT Helpdesk Support Executive

Responsibilities:

• Diagnose and resolve issues related to desktops, laptops, printers, scanners, mobile devices, and peripherals

• Assist users with account setup, password resets, and access permissions

• Basic troubleshooting of LAN, Wi-Fi, VPN, and network connectivity issues

• Install, configure, and maintain of IT equipment

• Provide periodic reports on issues, trends, and resolutions

• Assist in applying OS and application patches and antivirus updates