We are a leading technology solutions provider dedicated to delivering robust infrastructure management and cloud services to enterprise clients. We are seeking a skilled and proactive IT Infrastructure Engineer (Post-Sales Support) to join our technical delivery team. This role focusing on ensuring operational excellence, seamless vendor coordination, and high customer satisfaction following project deployment.

As an IT Infrastructure Engineer, you will be the key technical point of contact for clients post-implementation. You will handle incident management, troubleshoot complex infrastructure issues, and perform preventive maintenance to ensure client environments run optimally within agreed Service Level Agreements (SLAs).